Question 1

What is Attendance Allowance?

Accepted Answer

Attendance Allowance is a tax-free benefit from the DWP for people aged 67 or over who have a physical or mental condition that means they need help with daily tasks or supervision. It is worth up to £108.55 per week (£5,645 per year) and is not means-tested — your income and savings do not affect your eligibility.

Question 2

How much does your service cost?

Accepted Answer

Our eligibility check is free. If you choose our optional assisted-application service, our success-based fee is set out clearly before you apply, and you only pay if your application is successful — full details are in our Terms of Service.

Question 3

Why do 90% of your clients get the higher rate?

Accepted Answer

Our rigorous quality systems ensure what we submit matches exactly what you tell us. We know how to describe your condition in the way the DWP needs to see it, which is why 90% of our clients receive the higher rate award.

Question 4

How long does the process take?

Accepted Answer

Most of our applications are awarded in 30 days or less. Your application is submitted the same day as your 60-minute phone consultation, and payments are backdated from day one.

Question 5

What if I have already been rejected?

Accepted Answer

We can help. Many of our clients come to us after a failed application. We review what went wrong, help you understand how to describe your condition accurately, and submit a fresh application or appeal.

Question 6

Do I have to be disabled to apply?

Accepted Answer

No. Attendance Allowance is for anyone over 67 who has a physical or mental condition that affects their daily life. This includes conditions like arthritis, COPD, diabetes, heart conditions, dementia, depression, mobility problems, and many more.

Question 7

Will applying affect my other benefits?

Accepted Answer

No — Attendance Allowance will not reduce any of your existing benefits. In fact, receiving AA can unlock additional entitlements like Pension Credit top-ups and Council Tax reductions. We automatically check what else you may qualify for, and, with your agreement, help you apply.